Merlin, on 14 April 2010 - 11:59 AM, said:
After a trial run in Morpeth, Greggs in Bedlington will start charging for their bags as of next week 1p for small and 2p for large. Doesn't this company make enough money? Well I for one won't be using this shop again so the £6.42p I spent today will stay in my pocket next week so they will have to sell 642 1p bags to make up for that won't they. I may add that I am not the only one with this opinion so if you multiply this by say 2 for every greggs shop they are going to have to sell one heck of a lot of bags just to make up for lost custom!
Good luck to them, but they probably don't need it!
'Freshly baked today' That's a laugh after they stood in freezer for 6 month!
I emailed them at the beginning of March about this. I had visited the Morpeth shop, bought a heap of things, waited on a bag (didn`t get offered one)so i asked for a one, and the women turned round and said `if you want a bag you`ll have to pay for it` (said in a snotty way)..needless to say, i didn`t. I told her to keep it.
If i hadn`t of been fuming at the time and thinking straight, i would have returned the goods i had just bought and got my money back, but i stomped out the shop, juggling with my sausage rolls instead
This is the reply i got from the email..
Dear Sir,(

)
Thank you for taking the time to contact us. At Greggs we are committed to an
on-going programme of continual reduction of any adverse impacts to the
environment.
We are currently trialling 1p and 2p carrier bags in a selection of shops in the
North East, Morpeth is one of the trial shops however Bedlington is not. All
profits from the bags will go to the Greggs Foundation to help support local
environmental projects. We appreciate all customer feedback and I will pass on
your comments to our Brand Retail Team.
With regards to the attitude of the staff member in the Morpeth shop, I will
pass on your comments to the Area manager to ensure that all staff members are
aware of the importance of customer service.
Kind regards
Claire Florey
Customer Care Team
(notice the nice apology?) me neither